- We don't really use freeview as we have Virgin Media but I decided over the weekend to retune our Samsung TV (approx 3 years old) so we have inbuilt freeview as a back up. It was ok before the switchover but now we've got 'no signal' and we can't retune as the 'digital media' option on the TV menu is greyed out, presumably because there's no.
- To automatic tune your TV you need to within the settings menu, find the tuning settings and scan for new settings. I can’t describe this process in great detail as all TV’s are different unfortunately, but I have a video here showing you how to re-tune a Samsung TV. Often the tuning settings are within a menu labelled with a satellite dish or a gear.
We have a basic rooftop aerial which was ok with the analogue freeview. Is it likely that we need a new aerial just to get the signal so we can tune it in? If so we probably won't bother.
We're in Essex so I'm guessing we're using the Crystal Palace transmitter. My mum's is tuned to this and she lives round the corner from us
Would appreciate any advice on this.
Cannot Auto Tune Samsung Tv Reviews
Cannot Auto Tune Samsung Tv Series
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Dec 30, 2016 Hi guys, I've looked through the forum and found something similar, but it didn't help me at all, so if I have double posted, I apologise. I recently bought a Samsung UE32EH5000 and have connected it to the wall via Coaxial cable and ran a Full tune to find channels and it cannot find anything.
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- #2You need to do a factory reset. I think this should work: First of all, change the 'Source' setting to TV rather than HDMI which you likely have at the moment. You can then reset using the 'Plug and play' from the main menu - you need to enter the passcode which is probably 0000 unless you have changed it. Use the 'Air' option and digital tuning only.
- #3Ah thanks Ibear. If I use the Air option and digital tuning only, does that mean it won't reset our custom picture/sound settings etc.? Presumably it won't retune Virgin Media/dvd etc. either? That would be good if it works!
- #4If you do a full Factory Reset that sets it back to the state it was in when you first took it out of the box. So it will wipe all custom settings.
Since you don't 'tune' Virgin or DVD retuning Freeview has zero impact on those.
This may be a stupid question but you do actually have the aerial connected? All too easy for it to have been pulled out and no-one noticed if you don't use it. Also the lead could be damaged or faulty hence the no signal message. Another possibility is that the cabling to the aerial has become damaged, or the aerial itself. Again easy to miss if you don't use it.
And another possibility is that you may have an amplifier hiding in the loft or up close to the aerial that has lost power. If you had a masthead amplifier then it would have had a power supply unit plugged in behind the telly. If that has died, been unplugged, gone AWOL then the amp won't be working and is now acting as a pretty effective signal blocker.
Oh and there was never any such animal as Analogue Freeview. Freeview was and always will be digital. So if you were receiving channels such as BBC3 and ITV4 in the past then you were receiving digital TV. So in theory you should still be able to. All that happened at DSO was the analogue channels were turned off and the digital channels shuffled about a bit onto the freed up frequencies. In the case of Crystal Palace (if that is where you receive from) no change of aerial should be necessary. - #5Ah thanks Ibear. If I use the Air option and digital tuning only, does that mean it won't reset our custom picture/sound settings etc.? Presumably it won't retune Virgin Media/dvd etc. either? That would be good if it works!
I worked through that on my 2 year old 19in IDTV Samsung and the Plug and Play option appeared to retain those settings. I think it simply clears the channel memorys. If your's is similar, you may well have normal, 'dynamic' and 'movie' presets so it may be worthwhile taking a note of these just in case.
The Virgin box likely uses an HDMI input and the DVD either HDMI or SCART, both do not need to be tuned as they direct inputs, just selected using the 'input' button on the remote, On mine this cycles through the tuner, SCART, VGA for computer connection and HDMI. - #6chrisjr: yes the aerial is connected, straight from the wall into the tv. It did work fine which is why I can't understand what's happened. Thanks for the explanation, not really very good with freeview! We've never had an amplifier, just the basic aerial.
Ibear: yes that sounds exactly like ours, with the 'movie', 'dynamic' etc. Will make a note of them before I try it. I'll report back! - #7We don't really use freeview as we have Virgin Media but I decided over the weekend to retune our Samsung TV (approx 3 years old) so we have inbuilt freeview as a back up. It was ok before the switchover but now we've got 'no signal' and we can't retune as the 'digital media' option on the TV menu is greyed out, presumably because there's no signal. Help! Is there a way round this? My own stupid fault for not doing it at the changeover.
We have a basic rooftop aerial which was ok with the analogue freeview. Is it likely that we need a new aerial just to get the signal so we can tune it in? If so we probably won't bother.
We're in Essex so I'm guessing we're using the Crystal Palace transmitter. My mum's is tuned to this and she lives round the corner from us
Would appreciate any advice on this.
Storing Channels Automatically.
Press Menu button
Main menu displayed
Press the 'up'/down triangles to select Channel options
Press enter
press up/down triangles to select Auto store
Press enter
The auto store menu is displayed with start selected
press enter
tv should now start to search for all the Freeview channels
As search progresses the number of channels found will be automaticall y displayed.
Do nothing until the search is completed.
Channels should be listed in correct order.
You can download the user manual from the Samsung site. - #8
Always worth using a different cable between wall and TV. It is possible to damage it in ways that are not immediately visible.chrisjr: yes the aerial is connected, straight from the wall into the tv. It did work fine which is why I can't understand what's happened. Thanks for the explanation, not really very good with freeview! We've never had an amplifier, just the basic aerial.
Equally the cable up to the aerial itself may be dodgy. Or the connections on the back of the wallplate could be iffy. So worth checking both out as much as you are able. On the back of the wallplate check the connections are still tight and that the screen braid is neatly held by the clamp. It only takes a single stray strand to break free and touch the inner conductor to degrade the signal.
Another common failure is the connection box on the aerial. Which may not be easy to get at. If the aerial is outdoors rain can get in and corrode the terminals and damage the cable.
So if you get no joy from the TV check out the cabling and aerial as much as you can to check it is still in good order.
Also if you can, try some other known working Freeview device on the aerial. eg a set top box or PVR belonging to a friend or family member that they don't mind lending you as a test. Alternatively take your telly to another aerial you know works (not as easy perhaps as taking a small box from house to house ). - #9I've sorted it and we have Freeview again! Thanks everyone. It was a combination of my stupidity and the apprentice who installed the Tivo. He'd looped an aerial lead from the dvd recorder into the tv but not plugged the main aerial lead into anywhere. I plugged that in but put it in the wrong place in the tv. Once I realised I needed to remove the lead that was in it was sorted and it's updated everything. Now just need to work out how to record from it. Think I can tackle that one!
Gwynne: thanks for the info. I looked on Samsung website this afternoon and couldn't find that. It worked perfectly!